Privacy policy
Last updated Sep 2022
Cadzow Collins Ltd and any of its group companies ("we”) are committed to protecting and respecting your privacy.
This policy (the ‘Privacy Policy’) (together with our Terms and Conditions of Website Use, a copy of which can be found at Terms & Conditions together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This Privacy Policy also contains our policies on cookies. NOTE this policy only applies to this Website and not to the companies, individuals, organisations or other websites to which there may be links.
For the purpose of the Data Protection Act 1998 (the ‘Act’), the data controller is Cadzow Collins Ltd, registered address 34 Napier Road, Bromley BR2 9JA. Cadzow Collins Ltd may also be the data controller for various Cadzow Collins Ltd group companies. Please note that the personal information collected from each Cadzow Collins Ltd website, including this Website, will be stored separately.
Your use of this Website signifies your consent to us collecting and using personal information about you as specified below in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted on this Website, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.
1. Information Collected
We may collect and process the following data about you:
• Information that you provide by filling in forms on our site cadzowcollins.com (the Website). This includes information provided at the time of registering to use the Website, subscribing to our service, posting material or requesting further services. The purpose of any such information you provide will be explicitly specified at the time of collection, and you have the right to subsequently alter your preferences or terminate your consent by requesting that we delete your data.
We may also ask you for information when you enter a competition or promotion sponsored by Cadzow Collins Ltd or any of its group companies, and when you report a problem with the Website.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through the Website and of the fulfilment of your orders.
• Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
3. Cookies
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate. They enable us:
• to estimate our audience size and usage pattern;
• to store information about your preferences, and so allow us to customise our Website according to your individual interests;
• to speed up your searches; and
• to recognise you when you return to our Website.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Website.
If you register with us or if you continue to use the Website, you agree to our use of cookies.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit the Website. Further information on our cookie policy is detailed in the Cookie section below.
4. Storage
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff working for us or for one of our suppliers and operating outside the EEA. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored securely. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5. Uses made of the Information
We use information held about you in the following ways:
• To ensure that content from the Website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• to notify you about changes to our Website or our Website Terms and Conditions of Use..
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
We do not share or to pass your details on to third parties for marketing purposes.
6. Protection of your Information & Safeguarding
We are serious about guarding the security of your personal details. We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Act. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
7. Disclosure of your Information
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Cadzow Collins Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. This may also be the case in the event of an acquisition of the relevant Cadzow Collins Ltd group company or substantially all of its assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Website Use (a copy of which can be found elsewhere on this Website) and other agreements; or to protect the rights, property, or safety of Cadzow Collins Ltd, its group companies, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Your Rights
You can request that we amend or alter your information so that it is accurate.
You can withdraw your consent for us to hold your details by writing to or emailing us, including your name and full address, requesting a full removal of your details from our database.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. Access to Information
The Act gives you the right to access information held about you. Your right of access can be freely exercised in accordance with the Act. We may request proof of identity before transmitting any such information requested. If you have any questions or concerns about our use of your personal information please contact us at jessica@vipjewelvault.com.
10. Third Parties
Information collected by cookies is used to provide summative statistics about our customers, and other Website information to third parties. Cookies do not include any personally identifiable information.
This Website may allow third-party companies to serve ads, restrict the amounts of popups you get and/or collect certain anonymous information when you and other Internet users visit. These companies may use information (such as click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this Website and other Websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party Web beacon to collect this information. To learn more about this behavioural advertising practice or to opt-out of this type of advertising if you do not agree, you can visit networkadvertising.org or www.aboutads.info.
11. Disclosures & Safeguarding
We have a responsibility to keep your information confidential and we take all reasonable care to prevent any unauthorised access to your personal data. We do not disclose information that you may give, such as name, address, telephone number or e-mail address to any outside companies. However, we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.
12. Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
13. Contacting Us
Questions, comments and requests regarding this privacy policy are welcomed. If you have any questions or concerns about our use of your personal information please contact us at jessica@vipjewelvault.com.
COOKIES 14/09/23
We use cookies, pixels and tags (which we shall collectively define as “Cookies”) on the Cadzow Collins Ltd web site for a variety of purposes which are described in this Cookie Policy. By using the Cadzow Collins Ltd web site you consent to the storing and accessing of Cookies on your device in accordance with the terms of this Cookie Policy.
What are cookies and what do they do?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit the Cadzow Collins Ltd web site, a computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.
For further details on cookies, please visit the website All About Cookies where you can find comprehensive information on Cookies.
Consent and blocking of the use of cookies on the Cadzow Collins Ltd website
By navigating away from the home page of the Cadzow Collins Ltd web site and continuing to use the Cadzow Collins Ltd website, you are consenting to our use of the Cookies described in this Cookie Policy.
If you do not consent to Cadzow Collins Ltd using Cookies or, having previously consented to our use of Cookies, you decide to block such use then please read the next section of this Cookie Policy entitled “Blocking our Use of Cookies”.
Blocking our Use of Cookies
You can block our use of Cookies at any time by activating the settings in your web browser. Please visit All About Cookies where you can find comprehensive information on cookie management for a wide variety of web browsers.
What Happens if I Block Cookies?
If you choose to withhold consent to Cadzow Collins Ltd’s use of Cookies, or subsequently block Cookies that you previously consented to, some aspects of the Cadzow Collins Ltd web site may not work properly and you may not be able to access all or part of our Cadzow Collins Ltd web site.
How we use cookies on the Cadzow Collins Ltd web site
Session Cookies
We use Cookies to allow the Cadzow Collins Ltd web site to uniquely identify a user’s browsing session on the Cadzow Collins Ltd web site and to allow us to coordinate this information with data from our Cadzow Collins Ltd web site server.
Analytics
We use Google’s “analytics” Cookies which, in conjunction with our web server’s log files, allow us to identify unique, but anonymous users. These Cookies can also calculate the aggregate number of people visiting our Cadzow Collins Ltd web site, the date and time of a user’s visit to the Cadzow Collins Ltd web site, the pages a user has viewed and the time spent by users at the Cadzow Collins Ltd web site. This helps us gather feedback so that we can improve the Cadzow Collins Ltd web site and better serve our users.
Further information on each Cookie is set out in the list below.
Cross platform advertising and user recognition
We also use Cookies provided by Facebook and Twitter. These Cookies operate in different ways but they are both used in connection with Cadzow Collins Ltd advertising served to a user of the Cadzow Collins Ltd web site on Twitter and Facebook, the recognition of such users and the devices used by the user to access Twitter, Facebook and the Cadzow Collins Ltd web site. Further information on each Cookie is set out in the list below.
Third party web sites and platforms
Your use of third party web sites and platforms such as Twitter, LinkedIn and Facebook, and the privacy practices of these platforms, are governed by separate terms, conditions and policies for which Cadzow Collins Ltd is not responsible. You should review Twitter’s and Facebook’s terms, conditions and policies where you will find more details on how information about you is used on their platforms and how you can set your privacy preferences.
You can find more information about the individual Cookies we use and the purposes for which they are used in the list below:
Cookie Type & Purpose List
Google Analytics
_ga
This Cookie is placed by Google. It enables Cadzow Collins Ltd to learn information about our users use of the Cadzow Collins Ltd web site such as the time of visit, the pages viewed, whether the user has visited before and the web site visited prior to visiting the Cadzow Collins Ltd web site.
To opt-out please see https://tools.google.com/dlpage/gaoptout
Twitter Conversion Tracker
uwt.js
This Cookie is placed by Twitter. It enables Cadzow Collins Ltd to learn how our users have interacted with Cadzow Collins Ltd advertising served to them on Twitter. It also enables Cadzow Collins Ltd to identify users who have used their mobile device to view Cadzow Collins Ltd advertising on Twitter and later came to the Cadzow Collins Ltd web site on a desktop computer.
To opt-out please see http://optout.aboutads.info/#/
Facebook Pixel
fbevents.js
This Cookie is placed by Facebook. It enables Cadzow Collins Ltd to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables Cadzow Collins Ltd to see how our users move between devices when accessing the Cadzow Collins Ltd web site and Facebook, to ensure that Cadzow Collins Ltd’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Cadzow Collins Ltd web site.
To opt-out please see https://www.facebook.com/ads/preferences
LinkedIn Insight Tag
LC1
This Cookie is placed by LinkedIn. It enables Cadzow Collins Ltd to measure, optimize and build audiences for advertising campaigns served on LinkedIn. In particular it enables Cadzow Collins Ltd to see how our users move between devices when accessing the Cadzow Collins Ltd web site and LinkedIn, to ensure that Cadzow Collins Ltd’s LinkedIn advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Cadzow Collins Ltd web site.
To opt-out please see https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Cookie Pop Up
cookieAccept
This Cookie is placed by Cadzow Collins Ltd. It is used to record when a user of the Cadzow Collins Ltd web site has viewed the Cookie notice to prevent it re-appearing on return visits. Most of our cookies expire within 30 days, although our analytics cookies may persist for 1 year.